Established Since 2002

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Privacy & Security Policy

Purpose
Your privacy is important to us. Hosting Buzz has created this privacy statement in order to demonstrate our firm commitment to protecting your personal information by complying with the National Privacy Principles (NPPs) as set out in the Australian Federal Privacy Act. The following discloses our information gathering and dissemination practices for Hosting Buzz websites, including hostingbuzz.com.au, hostingbuzz.net.au, hostingbuzz.com, hostingbuzz.net, hostingbuzz.info, hostingbuzz.co.uk, hostingbuzz.co.nz, adulthostingbuzz.com, emailhostingbuzz.com and any sub-domains under these domains.

Scope
This privacy statement only covers the information collected on Hosting Buzz's web sites. Hosting Buzz's web sites contain links to other sites. Hosting Buzz is not responsible for the privacy practices, actions, or the content of such web sites.

Hosting Buzz's policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Hosting Buzz's policies and procedures are subject to change.

Information collection and use by Hosting Buzz
Our web sites use on-line order forms for customers to request services. Through these order forms we collect your contact information and financial information. Your contact information from the order forms is used to contact you regarding the status of your account and to send you information about Hosting Buzz services available. Financial information that we collect from you is used to bill you for your Hosting Buzz account services. Hosting Buzz may also use customer information to provide its customers with system information or information about new or upgraded products.

Hosting Buzz web sites also log IP addresses and other user session information to help diagnose problems with our servers, to administer and improve our web sites and to prevent fraud. In addition, to facilitate marketing of Hosting Buzz products, and to gather broad demographic and statistical information we are logging your Internet domain from which you access our website, the type of browser and operating system used to access our site, the date and time you access our site, the pages you visit, and the referrer if you came from another site linked to Hosting Buzz.

Third Party Disclosure of customer information
We do not provide your indivdual data to thrid parties, with the obvious exception of third party business partners. These would include Domain Name Registries and Wholesale Web Hosting Service Providers need your information to register a domain name, or companies who are assisting us to provide and market our services. These companies would include organisations like direct marketing agencies, call centres, debt collection agencies, etc. These organisations would not be allowed to keep your data, or use it for their own purposes.

Hosting Buzz will not otherwise disclose its customers' personal and account information unless Hosting Buzz has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Hosting Buzz, Hosting Buzz's customers, or others, or where Hosting Buzz has a good faith belief that the law requires such disclosure.

Hosting Buzz also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Hosting Buzz stores or transmits for its customers. The circumstances under which Hosting Buzz will disclose such electronic customer communications are when:
- it is necessary in order to provide service to the customer;
- it is necessary to protect the legitimate interests of Hosting Buzz and its customers;
- it is required to cooperate with interception orders, warrants, or other legal process that Hosting Buzz determines in its sole discretion to be valid and enforceable; and
- it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Hosting Buzz and appear to pertain to the commission of a crime.


Hosting Buzz disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Hosting Buzz will, however, review, delete or block access to communications that may harm Hosting Buzz, its customers or third parties. The grounds on which Hosting Buzz may take such action include, but are not limited to, actual or potential violations of Hosting Buzz's Acceptable Use Policy.

Opt-in/Opt-out & Modifications
Customers may opt out of receiving notices of new or upgraded products from Hosting Buzz and Hosting Buzz partners by filling out this on-line No Solicitation Request form. However, customers may not opt out of receiving information from Hosting Buzz which is essential for maintaining or updating customers' accounts or system information. Our site provides users the opportunity to opt-out of receiving communications from our partners at the point where we request information about the visitor. You may opt-out of all non-essential email and postal mail.

Customers may access and modify their personal information by contacting the appropriate Hosting Buzz Billing organization.

Domain name customers who have registered a domain name with Hosting Buzz and wish to change the Technical Contact from Hosting Buzz to another company, may send a request to Hosting Buzzhostmaster@Hosting Buzz.net. It is important to note that customer domain name registration information is made publicly available in the registry of domain names.

Data Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Hosting Buzz's web sites have security measures in place to protect against the loss, misuse, or alteration of the information under our control. Your contact and financial information is submitted via a secure (HTTPS) connection and stored in the Hosting Buzz database protected by a firewall. Access to your information is restricted to authorized Hosting Buzz personnel and contracting partners only.

Children's Guidelines
Hosting Buzz requires that all account holders be 18 years of age or older. Children are not provided access to any Hosting Buzz services in which any personal data is collected beyond the collection of a visitor's IP address and session status.

If Hosting Buzz becomes aware that any child has accessed Hosting Buzz's non-publicly available web sites, the account through which the child has gained access will be terminated.

No information should be submitted to or posted at Hosting Buzz web sites by persons under 13 years of age. Hosting Buzz does not knowingly collect personal information from children under the age of 13. All Hosting Buzz services are open only to persons over the age of 18.

If you believe Hosting Buzz has collected any information from or about anyone under 13, please contact us immediately at questions@hostingbuzz.com.au

Contact Hosting Buzz
If you have any questions about this privacy statement, the privacy practices of our web sites, or your dealings with Hosting Buzz's web sites, you may contact:

Hosting Buzz
GPO Box 2525
Brisbane QLD 4001